Update - We are continuing to monitor for any further issues.
Feb 27, 2024 - 02:07 PST
Monitoring - We have shifted claims traffic to alternative clearinghouses. Please contact your account manager for updated SLA's. Thank you for your cooperation.
Feb 27, 2024 - 02:05 PST
Dashboard Operational
90 days ago
99.98 % uptime
Today
Invoices UI ? Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Patient Payment Portal Operational
90 days ago
100.0 % uptime
Today
General Eligibility API ? Degraded Performance
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Resolved - This incident has been resolved.
Apr 24, 09:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 05:30 PDT
Apr 23, 2024
Resolved - This incident has been resolved.
Apr 23, 19:58 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 19:25 PDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.