Update - We are continuing to monitor for any further issues.
Feb 27, 2024 - 02:07 PST
Monitoring - We have shifted claims traffic to alternative clearinghouses. Please contact your account manager for updated SLA's. Thank you for your cooperation.
Feb 27, 2024 - 02:05 PST
Dashboard Operational
90 days ago
99.98 % uptime
Today
Invoices UI ? Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Patient Payment Portal Operational
90 days ago
100.0 % uptime
Today
General Eligibility API ? Degraded Performance
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 11, 2024

No incidents reported today.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024
Resolved - This incident has been resolved and requires a page refresh to resolve.
May 8, 06:43 PDT
Investigating - We are currently investigating this issue.
May 8, 06:28 PDT
May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.